SHIPPING INFORMATION

All payments must be received prior to shipment. Companies who have established an open account and have a good payment history on Net 30 day terms are exempt. On large orders even companies with an open account may be required to put a 50% down payment on custom orders.  Official U.S. Government orders are exempt.

Due to restricted delivery areas, excessive weight or oversized packages that cannot beserviced by one carrier, we reserve the right to use the most economical carrier available. Shipping/postal rates change frequently and occasionally cannot be properly computed into the price of the product before it is purchased. Therefore we reserve the right to charge the true cost of shipping regardless of what amount the merchandise currently sells for. You will not be charged without first being contacted.

Most orders, if the item is in stock, can be processed and shipped in 1-2 days. (Not including time in transit).  Please allow 3-6 business days for ground delivery, business days do not include weekends or holidays. If a delay in the shipment of your order is expected, you will be notified by email and a phone call. Please keep in mind that we actually manufacture all of our products here at our own facility, some products may take a little longer to ship depending on our manufacturing schedule. On custom orders, we will give you a best estimate of the shipping date.

If you need your order quickly we have different shipping options to expedite your order. Expedited shipping also depends upon availability of the items. Please call if you require expedited shipping, our customer service department will do everything possible to meet your needs.

Shipments to APO/FPO/AFO, P.O. Boxes, Hawaii and Alaska are shipped USPS Priority Mail.

It is recommended you purchase insurance for your order.

MILITARY SHIPMENTS  

If your shipment is a  “Official” U.S. military shipment that requires bar coding, MIL SPEC labeling or packaging and/or RDF tagging additional charges may apply. If this special shipping requirements apply we will notify the contracting officer/buyer of the estimated shipping costs and delivery times.  

SHIPMENT METHODS  

Shipments to U.S. destinations are shipped US Postal Service. Shipping method depends on the weight and value of the order.   

FEDEX, UPS, Motor carrier and DHL are the other carriers we use for shipments. Please let us know if you have a specific carrier you would like us to use. If not we will choose the best carrier for your order.   

INTERNATIONAL SHIPPING POLICY  

On all international orders, other than US government orders,  requires a method of payment other than credit card. Orders that originate in “high risk” countries cannot be paid for with a credit card. Call our customer service department to make arrangements for prepayment.  

International orders are sent via Global Express Mail, Surface delivery to International addresses is neither traceable nor insurable. For these reasons, we offer air shipping only. Oversize and/or heavy items will require additional shipping charges. If additional shipping charges apply, you will be contacted for verification and approval before your order is shipped.   

The recipient is responsible for payment of all applicable duties, taxes and any other fees associated with the order. Gift orders may be assessed duty depending on the country. Please contact your local Customs office for more information.  

NOTE: Minimum charges are only a guideline. We examine all shipping charge computations and frequently reduce the fees if they are deemed to be to high or unreasonable based on the item weight and/or shipping destination.