SPECIAL SERVICES

Not all of our products are on the website. Due to the sensitivity and restrictions of some of our products we do not make them available for general viewing. If you have a special need or don’t find a part number you are looking for, please contact us. We can identify your needs and process the order accordingly.

Please remember that we manufacture our own products and the quantity of items we do make is huge. If you need something special made just for you, no problem. Our engineers can design and make almost anything – right here in our own facility. Whether you need an unusual mix of products, something you use everyday, or a special on of a kind item needed now – we can help!

We never add any surcharges to your order. Offical U.S. Government orders are automatically classified as “tax exempt”. Private corporations and business must have a valid tax exemption certificate on file in order to be tax exempt.

Purchase orders are accepted for orders totaling $2,500.00 or more. Most orders under $2,500.00 are credit card orders and can be purchased via the website. However, special pricing can be arranged depending on the nature of the order.

When a Purchase order is used to buy a product, the sale is final. Under this condition, merchandise is not returnable unless defective.

Purchase order requests must be presented on official letterhead or on an official purchase order form from your agency or business. The purchase order must include a contact name(s) and phone number(s). Orders will only ship after all information is verified and approved by our accounting department.

Purchase orders are eligible for Net 30 credit terms billed upon shipment of products. Payment is due in full, 30 days after the shipment date. Net 30 credit terms are subject to review and are decided upon a case-by-case basis.

Additional purchase orders will not be process until the buyer’s previous purchase order has been paid for in full IF the due date has already been passed for payment. Multiple orders will be accepted and shipped as long as no outstanding invoices are due beyond their 30 day time limit. Just trying to be fair. We have to pay our bills within 30 days to so it is greatly appreciated when you make sure your payments arrive on time.