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SPECIAL SERVICES
Not all of our products are on the website. Due to the
sensitivity and restrictions of some of our products we do not make them
available for general viewing. If you have a special need or don’t find a part
number you are looking for, please contact us. We can identify your needs and
process the order accordingly.
Please remember that we manufacture our own products and
the quantity of items we do make is huge. If you need something special
made just for you, no problem. Our engineers can design
and make almost anything – right here in our own facility. Whether you need an
unusual mix of products, something you use everyday, or a special on of a kind
item needed now – we can help!
We never add any surcharges to your order. Offical U.S.
Government orders are automatically classified as “tax exempt”. Private
corporations and business must have a valid tax exemption certificate on file
in order to be tax exempt.
Purchase orders are accepted for orders totaling $2,500.00
or more. Most orders under $2,500.00 are credit card orders and can be
purchased via the website. However, special pricing can be arranged depending
on the nature of the order.
When a Purchase order is used to
buy a product, the sale is final. Under this condition, merchandise is not
returnable unless defective.
Purchase order requests must be
presented on official letterhead or on an official purchase order form from
your agency or business. The purchase order must include a contact name(s) and
phone number(s). Orders will only ship after all information is verified and
approved by our accounting department.
Purchase orders are eligible for
Net 30 credit terms billed upon shipment of products. Payment is due in full,
30 days after the shipment date. Net 30 credit terms are subject to review and
are decided upon a case-by-case basis.
Additional purchase orders will
not be process until the buyer’s previous purchase order has been paid for in
full IF the due date has already been passed for payment. Multiple orders will
be accepted and shipped as long as no outstanding invoices are due beyond their
30 day time limit. Just trying to
be fair. We have to pay our bills within 30 days to so it is greatly
appreciated when you make sure your payments arrive on time.
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